ZoomInfo Chat

Formerly Insent

For the last 1 year, we have been using Zoominfo which will help us a lot with additional chat features. It is very easy to use and developed to accelerate the sales pipeline. This feature gives us a boost to improve overall communication and collaboration with website visitors and customers. Also, helps us to schedule meetings and calendar management.

We are using ZoomInfo chat on our website for user engagement when they come on our website. It's very interesting to have it, earlier we used to keep special resources to answer these queries from our website. But ZoomInfo gives an automatic response to our customers and it's quite interesting that we are also able to maintain the quality leads data because of it. Earlier, we used to have this problem because there were a lot of human errors earlier during conversation and lead management.

We use ZoomInfo Chat has a collaboration tool for determining sales prospects. It provides a lot of great information from all angles. It provides information and titles of folks work in the organization, provides information on what type of hardware and software they currently utilize, etc. It also shows what particular interest of what they are looking at, for example, if they have looked at Cisco, frequency and when they last reviewed information on Cisco. A great tool.

I used zoominfo when I was in Sales at the company. I’d use it everyday to import prospects I found on LinkedIn to salesforce. It gave me prospects phone numbers and emails and was more accurate than most of the tools that I’ve used in the past. I would highly recommend this if your in sales.

We have tried a few different chat options previously but Zoominfo chat is what we settled on. It was really simple to set up and integrated well with other tools (like Slack and Hubspot) that we use alongside it. I think this is a fantastic tool to have if you want to work on your Account-based Marketing strategy. We have identified prospects with it (which converted) that we would not have been able to otherwise. We use it to build up targeted chats based on properties we identified earlier and we route conversations to our Business Development team when we feel that it is maturing enough to pursue the lead. Overall it has been a fantastic addition to our sales funnel.

ZoomInfo Chat played a large part in increasing overall sales performance. Both our conversion percent and count of enrollment improved as a result of using this intuitive software. The value-adding from being able to see the history of interactions plays a huge part in this software's usefulness. It's great that it integrates with CRM!

We use Insent on our website and our marketing and sales teams primarily work with it. We use it to route inbound leads of site visitors to get more prospects converted to sales. Previously, we didn't have a way to answer questions of visitors and had a significant amount of people come to the site and leave without engaging.

We have used Insent to increase the number of visitors to demo conversions. For us, the personalized page has definitely added more demos per month in our pipeline.

Insent has given our prospects a really great experience in their buying journey. Our clients have even mentioned that due to our quick and personalized response they were able to understand our offerings better.